About Us
Our Story
Gifted Quality Care takes pride in providing high-quality, safe, and effective care in the home and community for people of all ages and abilities.
We put you or your loved one first and foremost in all interactions, providing care and support with kindness, compassion, consideration, and respect.
In addition to providing services to customers in a private capacity, Gifted Quality Care provides direct care to customers on behalf of the NHS and other agencies. Our services allow you or a loved one to be as self-sufficient as possible in the comfort of their own homes.
OUR MANAGEMENT
Our management team is comprised of highly experienced individuals with backgrounds in social, health, and community care.Many began in front-line care roles, which we believe is reflected in our enthusiasm for our work and the care Gifted Quality Care provides.
Our unique combination of professional skills and experience motivates us to constantly assess, debate, and improve the quality and breadth of the services we offer.
Vongai Ellen Chifamba
Vongai Ellen Chifamba’s journey is marked by exceptional leadership and academic prowess. From her early triumphs at Nyamuzuwe High School to her outstanding performance at Hatfield Girls High School, where she served as Headgirl and garnered prestigious awards, Vongai’s commitment to excellence was evident. Pursuing further education at Chinhoyi University of Technology, she continued to stand out with her dedication, earning practical experience during an internship at Schweppes Zimbabwe PVT LTD. Vongai’s return to her studies culminated in an Upper Second Class Degree, a testament to her unwavering dedication and academic excellence. Her journey embodies perseverance, resilience, and an unwavering pursuit of excellence, serving as an inspiration to others.
Patience Gavaza
Director / Registered Manager
Diploma Level 5 Health & Social in Leadership & Management
(Bio. Kindly provide your cv)
OUR CARERS
All of our carers are thoroughly screened, trained, and monitored. We hire people who have a strong desire to help others and the social skills necessary to provide a positive experience for you or a loved one. Our typical carer is mature and has personal or professional caregiving experience.
Potential carers must complete a personality profile assessment. We will thoroughly evaluate and interview them to determine their attitudes and styles toward home care.
They will be required to provide at least three references and will be subjected to DBS checks, which will include criminal records and sexual abuse registries, among other things. Before we hire them, they must also perform well in our orientation training session.
OUR VALUES, MISSION AND VISION
Values
Our values underpin everything we do and are at the heart of our daily work. We strive for continuous improvement and are constantly seeking to educate ourselves in order to do so. We believe that there is always an opportunity to learn. We believe in the following:
- The human significance of our service.
- Customers and co-workers should be treated as individuals.
- Empathy and compassion are assets.
- Aspirations can be realised through collaboration.
- We grasp every opportunity to learn.
Mission
To ensure long-term growth, we provide a comprehensive range of high-quality community care services across the country while recognising the importance of this responsibility to each team member and client.
Vision
We have set our sights on excellence. Gifted Quality Care strives for an industry-leading and reputable national presence by largely self-funding geographical expansion and innovating and diversifying our service offerings.
What We Believe
We adhere to our principles at all times.
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
At all times, to act with kindness and compassion to provide the best quality of care.
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.